Q: Do We Need To Pay A Deposit?
A: Yes A $50 Deposit is required to secure your booking.
Q: When is the deposit required?
A: Once we have booked you in, your deposit is required to be paid with in 3 working days.
Q: What is the refund policy for deposits?
A: Deposits can not be refunded for bookings cancelled 7 working days or less from there booking date.
Q: Can I make a tentative and confirm at a latter date?
A: Due to the popularity of Laser tag we are unable to accept tentative bookings, bookings must be secured with a deposit.
Q: Will there be other groups playing at the same time as my group?
A: Yes as we have 18 vests we do reserve the right to mix groups, however we do not mix groups that have booked a party plan.
Q: Do I need to confirm numbers?
A: Yes we ask that you confirm your group’s numbers 72 hours prior to your booking. No shows may be charged for.
Q:How long is a laser game and why is there a 20 minute rest break?
A: Each laser game is 15 minutes in duration + 5 minutes kit up time.Laser tag is a active game we allow 20 minutes for a rest this also gives time to view score sheets and other groups to play.
Q: Am I able to bring food and drink along to Megazone?
A: If you wish to bring food and drink to Megazone you will need to book one of our party plans, party plans have use of a party room.
Q: Can I bring alcohol to Megazone?
A: No, Unfortunately as we do not have an alcohol license, we are unable to permit alcohol on our business premises this includes our car park.
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